Delivery / Refund / Exchange
- In the case of large payments, the credit card company may give you a confirmation call for safety.
- In the process of verification, if it is determined that the order is not normal, such as the use of a stolen card or an order in the name of another person, the order may be withheld or canceled at will.
- For a bank wire transfer, you make a payment through PC-, Internet-, tele-banking, or directly from a nearby bank.
- The name of the depositor entered at the time of order and the name of the actual depositor must match. The deposit must be made within 7 days, and orders that have not been deposited will be automatically canceled.
- Delivery method: Courier delivery
- Region: nationwide
- Cost: 2,500 won (free for purchases over 50,000 won)
- shipping information: In order to receive your item quicly and safely, you need accurate shipping address information and contact information.
Exchange and refund information
* When exchanges and refunds are possible
- In case of manufacturer defect or product defect, we will exchange or refund the product.
- Within 7 days from the date of receipt of the product (for unused products only).
* When exchanges and refunds are not possible
- Due to the nature of the product, exchange or refund is not possible in case of customer change of mind (impulsive purchase, loss of necessity).
- Please note that if opened or used product is sent, it will be returned to the sender.
- When the product is lost or damaged due to the customer's negligence. However, this excludes cases where the packaging, etc.,3 has been damaged to confirm the content of the product.
- In case the value of the product has significantly decreased to the extent that resale is difficult due to the passage of time
- In case of exchange or return due to change of mind, the customer is responsible for the round-trip delivery fee of 5,000 won.